Privacy Policy

1. Introduction

This Privacy Policy explains how Adaptive Holdings LLC, doing business as SethScales ("Company," "we," "us"), collects, uses, and protects information in connection with our growth marketing services.

2. Information We Collect

In the course of providing services, we may collect:

• Contact information (name, email, phone number)
• Business information (brand name, store/website details, product information)
• Access credentials or permissions to advertising, email/SMS, and analytics platforms necessary to perform services
• Performance and analytics data related to Client's marketing campaigns (e.g., ad spend, revenue, engagement metrics)
• Payment and billing information related to fees owed under a service agreement

3. How We Use Information

We use the information we collect to:

• Provide, manage, and improve the services described in Client's service agreement
• Communicate with Client regarding services, performance, and account matters
• Manage billing and payment
• Comply with legal obligations

4. How We Share Information

We do not sell Client information. We may share information with:

• Third-party platforms necessary to deliver services (e.g., Meta, email/SMS providers, analytics tools), solely to perform the services
• Professional advisors (e.g., accountants, attorneys) as needed
• Law enforcement or regulators when required by law

5. Data Security

We take reasonable measures to protect information from unauthorized access, use, or disclosure. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain Client information for as long as needed to provide services and to comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized.

7. Client Rights

Client may request access to, correction of, or deletion of their information by contacting us using the information below, subject to any legal or contractual obligations that require us to retain certain records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued engagement with our services after changes are posted constitutes acceptance of the updated policy.

9. Contact

Questions about this Privacy Policy can be directed to:

Adaptive Holdings LLC / SethScales
Email: sethevanswork@gmail.com